1. Who we are
Retailist is a product of Fynlink, LLC, 651 N Broad St, Middletown, Delaware 19709, United States. In this policy, “Retailist,” “we,” and “us” refer to Fynlink, LLC.
2. This website
Retailist.net does not use advertising scripts, visitor analytics, tracking pixels, or tracking cookies. The site stores your light or dark theme choice in your browser so the page can look the way you selected. That preference stays on your device.
Like nearly every website, our hosting and network providers may process basic request information such as an IP address, browser details, requested page, time, and security signals to deliver the site and protect it from abuse. We do not use that information to build advertising profiles.
Read the Cookie Policy for the plain language explanation of why there is no cookie banner here.
3. The Retailist desktop app
Your catalog, stock, orders, labels, settings, and other ordinary store records are kept on your computer unless you choose a feature that sends or syncs data elsewhere. We do not receive that local store data merely because you install or use the app.
If you contact support, you choose what to send us. Messages, attachments, and diagnostic details you provide are used to answer the request and improve the product.
4. Sync, end to end encryption, and your customers
Orders and your customer records are the most sensitive data in Retailist, and they are treated that way. When they sync between your devices or pass through Retailist Cloud, they are end to end encrypted. The keys stay on your devices. We cannot open your orders, customer names, contact details, or purchase history, and we could not hand them to anyone else in readable form.
The cloud is optional. When your devices can reach each other, sync runs directly between them, peer to peer, which is also the fastest path. Retailist Cloud steps in when a device is away or offline, and even then it only relays and stores the encrypted copies described above.
Your customers are your customers. We do not use their information for advertising, profiling, or model training, and in synced or backed up form we have no technical ability to read it at all.
5. Accounts and plans
The Free plan does not require an account. Every paid plan requires an account so we can provide access, manage the subscription, secure the workspace, and support the features included in that plan.
When you create an account, we may process your name, email address, account security information, plan, billing status, team membership, and records needed to operate and support the service. Payment card details are handled by the payment provider and are not stored in the Retailist desktop app.
6. Features you choose to connect
Retailist can connect to services such as Shopify, WooCommerce, Retailist Store, social networks, AI providers, storage providers, and backup destinations. When you use one, the app sends the information needed to carry out your request to that service. Their own terms and privacy policies apply to the information they receive.
Backup Vault encrypts a backup on your computer before it is sent to the destination you choose. The destination stores the encrypted copy. You are responsible for protecting the recovery key needed to open it.
When you ask an AI feature to work on product text or images, the selected content and instructions must be processed by the AI service used for that request. Retailist will identify connected features in the app so you can decide when to use them.
8. Your choices and rights
You can use the Free plan without an account, choose whether to connect outside services, export or remove local store data, and stop using a connected feature. Depending on where you live, you may also have rights to access, correct, delete, restrict, or receive a copy of personal information we hold about you.
Send a request to privacy@retailist.app. We may need to confirm your identity before acting on an account request.
9. Changes and contact
We may update this policy as Retailist grows. The effective date at the top will change when we do. If a material change affects account holders, we will provide notice through the service or by email where appropriate.
Questions can be sent to privacy@retailist.app or by mail to Fynlink, LLC, 651 N Broad St, Middletown, DE 19709, United States.