About
It started with one shop.
No venture story, no pivot deck, no outside money. Bootstrapped from day one, still bootstrapped today. A client needed software for their store, we built it, and the store next door asked for it too. Everything since has followed from that.
01
One shop asked
Retailist began as a custom app for a single client. One shop, one counter, one very patient owner who wanted software that worked the way the store already worked. No dashboard theater. Just products, stock, and a till that never froze.
02
Necessity kept building
Every feature since has been added because a real shop needed it, not because a roadmap slide did. Labels, returns, photos, a storefront, backups. Each new capability joined the same simple, familiar workspace, so the suite grew the way a good shop grows: one honest need at a time.
03
Privacy became the pillar
Somewhere along the way we wrote down the rule we could never unwrite: the shopkeeper owns the data. Records live on your machine, sync is end to end encrypted, and we host ciphertext we cannot read. Everything else is negotiable. This is not.
04
Now it is a suite
A desktop app, an AI studio, a hosted storefront, a backup cloud. Four tools, one account, built by the same small crew that runs fyn.link. Still answering to shopkeepers, still allergic to lock in.
The crew
A few humans · a globally distributed swarm of agents
Ben
The one behind all this · HQ
Wrote the first line of Retailist for one client and never quite stopped. We have tried hiding the keyboard.
№ 001 / 012 Founder edition
Sanooj
Funding & marketing · HQ, keeping us afloat
Finds the funds, gets the word out, and keeps the ship moving. Ben asks for one more feature. Sanooj asks whether the ship can afford it.
№ 002 / 012 Anchor edition
Ben II
Head of designs · HQ, two desks over
Yes, also Ben. The design department demanded continuity of leadership. Nobody has confirmed they are different people.
№ 003 / 012 Suspicious reprint
MJ
Head of everything (self-appointed) · HQ, hovering
Not the MJ you thought of. Entire job: push Ben, ask how the project is going at uncomfortable hours. The horns are load bearing.
№ 004 / 012 Secret rare
Kenji
Engineering · Tokyo shard
Ships fixes at 3 a.m. because it is always 3 a.m. somewhere. The compiler has stopped asking questions.
№ 005 / 012 Holo
Amara
Marketing · Lagos shard
A/B tests her own jokes. The winning variant is always the one about lock-in. Legal has stopped opening her drafts.
№ 006 / 012 Holo
Ingrid
Design · Copenhagen shard
Reports to Ben II, aligns pixels nobody else can see, and once kerned a receipt. The receipt apologized.
№ 007 / 012 Holo
Mateo
Support · Buenos Aires shard
Answers every ticket before the kettle boils. Genuinely enjoys reading logs. That is making us nervous.
№ 008 / 012 Holo
Zara
QA & testing · Beirut shard
Breaks the app a thousand ways before breakfast so your shop never finds way 1,001. We no longer tell her when release day is.
№ 009 / 012 Holo
Priya
Engineering · Bengaluru shard
Owns the parts Kenji says are “probably fine.” Reads every stack trace to the end. Nobody had told her that was optional.
№ 010 / 012 Nightly build
Elias
Legal & privacy · Geneva shard
Reads every clause twice and every marketing claim three times. Keeps a red pen beside Amara’s drafts. It has run out of ink.
№ 011 / 012 Fine print edition
You, maybe
Whatever the shop needs · Anywhere
This card is still blank. If you keep shop and have opinions: hello@retailist.app. We promise the interview contains fewer stars.
№ 012 / 012 Unprinted